Privacy Policy

SharksFit is a trading name of Zenithzon Limited (Company No. 15830736), registered in England and Wales.
This Privacy Policy explains how we collect, use and protect your personal information when you visit sharksfit.com or buy from us.

By using our site or placing an order, you agree to the practices described below.

1. Who is responsible for your data

Data controller:
Zenithzon Limited, trading as SharksFit

If you have questions about this policy or how we handle your information, you can contact us at:

2. Information we collect

We collect information in three main ways:

a) Information you provide directly

When you:

  • Place an order
  • Create an account
  • Contact us by email or through a form
  • Subscribe to our newsletter

you may give us:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and messages you send us

We do not see or store your full card number. Payments are processed securely by third-party payment providers.

b) Information collected automatically

When you browse our site we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages viewed, time spent on pages and click paths
  • General location (city, state, country) based on IP

This helps us keep the site secure, improve performance and understand how visitors use the site.

c) Information from cookies and similar tools

We use cookies and similar technologies to:

  • Remember what is in your cart
  • Keep you logged in to your account
  • Measure website traffic and performance
  • Show relevant marketing where allowed by law

You can control cookies through your browser settings. If you disable certain cookies, some features (like keeping items in your cart) may not work properly.

3. How we use your information

We use your personal information to:

  • Process and deliver your orders
  • Provide customer support and respond to messages
  • Send order confirmations, shipping updates and other service emails
  • Improve our website, products and services
  • Detect and prevent fraud or misuse of our site
  • Send marketing emails if you have given us permission

Our legal bases include contract (to fulfil your order), legitimate interests (to run and protect our business) and your consent (for marketing where required).

4. Email marketing and your choices

If you subscribe to our newsletter or tick a box to receive updates, we may email you about:

  • New products
  • Special offers or promotions
  • Brand news and content

You can stop marketing at any time by:

  • Clicking “Unsubscribe” at the bottom of any marketing email
  • Emailing us at info@sharksfit.com and asking to be removed

Service emails about orders, shipping or account changes will still be sent when needed.

5. When we share your data

We never sell your personal information.

We only share your data with trusted third parties who help us run our business, such as:

  • Payment processors
  • Shipping and logistics partners
  • Email service providers
  • Analytics and advertising partners (for site statistics and ads)
  • IT and hosting providers

These partners only receive the information they need to perform their services and are expected to protect it.

We may also share information if:

  • We are required to do so by law, court order or government request
  • It is necessary to protect our rights, property or safety
  • We sell or transfer part of our business, in which case customer information may transfer to the new owner

Some partners may be located outside the UK or EU. When this happens, we take reasonable steps to ensure your data is protected according to applicable laws.

6. How we protect your information

We take security seriously and use reasonable technical and organisational measures to protect your data, including:

  • Secure servers and firewalls
  • Encryption of payment information handled by payment providers
  • Limited access to systems based on job role

No system is 100% secure, but we work to reduce risks and review security regularly.

7. How long we keep your data

We keep your information only as long as necessary to:

  • Fulfil your orders
  • Provide support and handle any claims or disputes
  • Meet legal, tax or accounting requirements

When we no longer need your information, we delete it or anonymise it.

8. Your rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data where we are allowed to do so
  • Object to or restrict certain types of processing
  • Withdraw consent for marketing at any time

To exercise these rights, contact us at info@sharksfit.com. We may need to verify your identity before completing your request.

9. Cookies

Cookies are small text files stored on your device.

We use different types of cookies, including:

  • Essential cookies to make the site work (cart, checkout, security)
  • Performance cookies to understand how visitors use the site
  • Functional cookies to remember preferences
  • Advertising cookies where allowed, to show relevant ads

You can usually manage cookies in your browser’s settings and delete existing cookies. If you block essential cookies, some parts of the site may not function correctly.

10. Age limits

This site is intended for adults. By using our website, you confirm that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us so we can delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page will show when it was last revised.

Significant changes will be highlighted on this page. Continued use of our site after changes means you accept the updated policy.

12. Contact details

If you want to:

  • Access, correct or delete the information we hold about you
  • Ask a question about this policy
  • Make a complaint about how we handle your data

please contact:

Privacy Officer
Zenithzon Limited, trading as SharksFit
Email: info@sharksfit.com

We will review and respond as quickly as we can.